Due to the hygenic risks associated with piercing jewelry I am unable to accept returns or exchanges on any product that is not in its original sealed bag.

I am unable to accept cancellations on made to order and custom orders that I have already started working on, including if material was special ordered for your project, or pre cut for your project.

Custom or made to order items can not be returned or exchanged.

Please contact me if as soon as possible if you need to make a change to your order before it has begun.

Cancellations and returns are good for store credit, less shipping cost. Or If you prefer a refund, processing fees are also non refundable.

Shipping costs are non refundable

Processing fees are non refundable

Contact me with in 7 days of recieving your order to start the return process, items must be properly packaged per instructions given at this time to prevent damage. I can not issue a refund or store credit if you are at fault for damaged products.